Faqs | Zalimu

FAQs
 



You can find a lesson by using the search bar or by following the steps below;

a. Click on view all courses

b. If you are on mobile click on the button “find your lesson” if you are on desktop click on the class you would like a lesson on, on the left side of the screen e.g Std 8.

c. You will be taken to the page with all the lessons

Or

d. Click on the class icon under “find your lesson”

e. If you are on mobile click on the button “Subject” if you are on desktop click on the subject you would like a lesson on, on the left side of the screen e.g Maths/Science any icon in the “find your lesson” section on the home page.

f. You will be taken to the page with all the lessons.

a. Click on the lesson and go the lesson page and then click on “Buy Now”

b. You will be taken to the checkout page

c. Enter your details and make sure the box with “create an account using these details” is checked.

d. Then click on “proceed to payment details”

e. Follow the step by step process that allows you to Lipa na Mpesa

f. Once payment is Message from Safaricom is confirmed click on the button “my lessons”

g. Your lesson will be here and your student/child can then “start lesson”

h. If the lesson does not automatically appear, refresh your page.

a. If you are already logged in, simply click on the lesson you want to purchase, your details will be auto filled and all you have to do is click proceed to payment details and go through the payment process again. Your lesson will be in the “My lessons page”.

b. If you logged out, simply click on login and enter your details

c. Or you can go through all the steps you took in your initial process. Not to worry you will be redirected to login and then you click proceed to payment details and go through the payment process again. Your lesson will be in the “My lessons page”.

a. If this happens, please make sure you go to your emails, check for the welcome email from Zalimu and click on the link “Confirm my email”. Once you do this you should be able to login.

b. If you cannot remember your details, click on the link “Reset Password” and follow the steps.

a. Once you reach the section for the download, click on the link on the screen that the lesson videos have been playing and the download will start automatically.

b. Or you can click on the lesson- on mobile it will be right under the video on desktop it will be on the left side of the screen. Click on the download lesson, then click on the link on the screen that the lesson videos have been playing and the download will start automatically.

c. You should find it in the downloads file on your device.

Once purchased, the lessons are lifetime access, so your student can keep learning and revising using the lessons.
The videos cannot be downloaded, they have to be watched on the platform, but the marking schemes, homework and exercises can be downloaded.
We use cookies to provide and improve our services. By using our site, you consent to our Cookies Policy.
Learn More
×
What would you like to learn?

Please select at most two categories and click on the Save button below